Partner Program Agreement

Americas

This partner program agreement (this “Agreement”) is made as of the date of written acceptance of Partner’s application by Storyblok, (the “Effective Date”), by and between Storyblok and Partner. “Storyblok” means Storyblok Inc., 1209 Orange Street, Wilmington, DE 19801, USA. “Partner” means the entity that signs-up to become a partner of Storyblok, is accepted by Storyblok and participates in the Storyblok Partner Program. Partner and Storyblok are each referred to herein as a “Party” and collectively as the “Parties”.

1. Partner Program

Storyblok Services

Storyblok is providing a SaaS-based content management system that allows users to upload, manage and publish content (“Storyblok Services”). Unless agreed otherwise herein, access and use of the Storyblok Services is subject to the general terms and conditions of Storyblok. In case of discrepancies between the Storyblok general terms and conditions and this Agreement, this Agreement shall prevail.

Partner Services

Partner is providing development-, design-, integration- or other professional services (“Partner Services”) alongside the Storyblok Services.

Partner Program & Partner Portal

Storyblok created its Partner Program, including the Partner Portal within the Storyblok Services to enable Storyblok and Partner to cooperate non-exclusively with each other to promote, market or communicate Storyblok Services and Partner Services and their combined use or benefit. In order to become a Partner and to access and use the Partner Portal, Partner needs to sign up for the Storyblok Services via app.storyblok.com and apply for becoming a Partner. Once accepted as Partner, Partner may within the Partner Portal access and use development spaces to internally try out the Storyblok Services to build proof-of-concepts with the Storyblok Services to demonstrate the Storyblok Services to Partner’s or mutual customers or prospects.

No Exclusivity

This Agreement is non-exclusive and each Party may contract with any other party for comparable services or performances.

Partner Program Materials

Storyblok may provide Partner with access to content, materials, information or other resources that will describe the benefits and requirements of the Partner Program or the Storyblok Services as well as additional information that will support or enable Partner's marketing or sales efforts in connection with the Storyblok Services (the “Partner Program Materials”).

Ownership

The Storyblok Services, the Partner Program, Partner Program Materials and any other materials, information or resources shared or disclosed by Storyblok as part of the Partner Program are and remain the sole and exclusive property of Storyblok or its licensors.

2. Partner License for the Partner Portal within the Storyblok Services

Partner Portal License

Storyblok grants to Partner a non-exclusive, non-transferable, revocable limited license to internally access and use the Partner Portal (and the services provided therein, such as the limited number of free development spaces) to try out the Storyblok Services or to build proof-of-concepts with the Storyblok Services to demonstrate the Storyblok Services to Partner’s or mutual customers or prospect customers. Partner may not use the Partner Portal or any services provided through the Partner Portal for any commercial/production use or publication. Partner shall not (re-)sell or distribute any Storyblok Services or parts of it as its own or on its behalf.

3. Marketing Activities

Mutual Marketing Activities

Each Party is encouraged to undertake marketing activities for the other Party and its services, as long as such advertisement is mutually agreed prior to any publication or use and in line with the other Party’s brand guidelines. For this purpose, each Party grants to the other Party a non-exclusive, non-assignable, non-transferable and revocable limited license to display the other Party’s name and logo to the extent necessary to inform of the Partnership and to promote the other Party’s services to prospective customers. If not otherwise mutually agreed, each Party is carrying all costs and expenses for its marketing activities on its own.

Brand Guidelines

Storyblok’s brand guidelines can be found at: https://a.storyblok.com/f/88751/x/62646b38f3/storyblok-brand-guidelines-2025.pdf

Marketing Obligations

Each Party shall advertise the the other Party and its services in good taste, and may not advertise in a way that (i) is disparaging or otherwise portrays the other Party in a negative light, or (ii) diminishes the value of the the other Party’s services, offerings, the names and logos or the rights therein. Each Party may at any time request the other Party to remove or amend any advertising and the other Party shall comply with such request without undue delay.

4. Referrals

Mutual Referrals

Each Party may from time to time introduce the other Party’s services to existing and potential customers. In such case, each Party shall engage with the other Party to introduce the potential customer to the other Party to enable the other Party to introduce its services and engage in a sales process with the referred customer.

Disclosures

Each Party shall ensure that it has all necessary notices and lawful bases in place to enable the transfer of personal data in case when referring a customer. Each Party shall disclose to referred customers that it engages in a partnership with the other Party which may involve monetary rewards in connection with referrals. Each Party shall disclose that contracts for the other Party’s services are directly between the other Party and the prospective customer.

Neither Party will make any representations or warranties with respect to the specifications, features, or functionality of the other Party’s services that are not supported or specified by the other Party. Pricing and features presented to a prospect customer shall be aligned and approved by Storyblok for the Storyblok Services and by Partner for the Partner Services. Each Party may change the services, pricing, policies and operating procedures for its services at any time. Neither Party is bound by any offer, acceptance, representation, or warranty made by the other Party to any third party with respect to own services that has not been authorized in writing by the party providing such services.

Contracting with Customers

Each Party will be responsible for pursuing and coordinating its own sales and for closing contracts for its own services with referred customers or deals. Nothing in this Agreement shall oblige either Party to enter into an agreement with a referred customer or limit a Party’s right to terminate negotiations or already concluded agreements with its customers.

Deal Registration

Partner must register any potential customer deal either through the Partner Portal or by informing their assigned Storyblok partner manager via email or the general partner support email partner@storyblok.com.

Storyblok will pay the Partner a revenue share for referring a new customer during the term of this Agreement, provided that the Partner is the first point of contact with the customer and the referral is accepted by Storyblok. Storyblok reserves the right to reject a referred customer for reasonable grounds, including if Storyblok is already engaged in a sales process with the customer, if Storyblok has had any contact with the customer within the 180 days prior to the Partner’s referral, if the customer is owned or controlled by Partner (or vice versa), or if Storyblok suspects fraud or abuse of the Partner Program. Revenue shares are paid for the initial subscription period and for any subsequent renewals, as long as this Agreement remains in effect and the Partner maintains an active contractual relationship with the referred customer in relation to the Storyblok Services. Revenue share is calculated based on the net revenue actually received by Storyblok after any deductions such as taxes, discounts, tariffs, refunds, duties, payment provider fees, chargebacks, or other applicable charges.

Enterprise Customers

If a referred customer subscribes to an Enterprise plan, Partner is entitled to a revenue share of 10 % of the net revenue generated by the referred customer and received by Storyblok. Storyblok or its affiliates will pay the revenue share via wire transfer.

Self-Service Customers

If a referred customer subscribes to a Self Service plan directly via Storyblok’s website (using credit card checkout) Partner is entitled to a revenue share of 10% of the net revenue generated by the referred customer and received by Storyblok. Revenue shares are paid by Storyblok or its affiliates through Stripe, and the Partner must have a Stripe account linked to the Partner Portal. Such revenue share applies only in eligible regions (e.g., North America and APAC are excluded). Storyblok may change the revenue share rates and conditions for Self-Service customers at its sole discretion.

Payments

Revenue share is paid in euros (EUR) or US Dollar (USD) depending on customer location and according to the billing schedule agreed between Storyblok and the customer, approximately 45 days after Storyblok receives payment. Partner is responsible for all applicable taxes, duties, or fees on these payments. Storyblok operates a no-refund policy; however, if a refund is issued for any reason, any commission (whether already paid or not) tied to that refunded amount will be re-calculated accordingly.

6. Termination & Suspension

Ordinary Termination

This Agreement is entered into for an indefinite period of time. Either Party may terminate this Agreement by giving at least 4 weeks prior written notice at any time, with or without cause. In the event of termination for convenience, each Party shall continue to honor all active customer relationships referred by a Party prior to the termination date for a period of 12 months from the date of termination.

Storyblok Termination & Suspension

If Storyblok determines that a Partner activity is to be unsuitable for the Partner Program, Storyblok may terminate or suspend the Partner’s participation in the Partner Program or parts of it or terminate or suspend some or all Partner privileges under the Partner Program.

Consequences of Termination

Upon termination of this Agreement: (i) each Party shall return to the other Party, or destroy (and provide certification of such destruction), all property of the other Party in its possession or control (including all Confidential Information); (ii) Partner shall immediately cease using and displaying any Storyblok marks; and (iii) all rights and obligations of the Partner hereunder will immediately cease, including but not limited to the right of Partner to access the Storyblok Services or the Partner Portal unless otherwise provided in this Agreement.

7. Confidentiality

Confidential Information

“Confidential Information” means all information, including all non-public business-related information of either Party, such as business operations, technical data, software, customer and prospect details, financials, marketing, sales or business strategies, pricing information and other proprietary materials that is either marked or otherwise identified as confidential or proprietary at the time of disclosure or that, based on the nature of the information or circumstances surrounding its disclosure, the recipient should reasonably understand was intended to be treated as confidential. Confidential Information excludes information that is publicly available, already known to the receiving Party without confidentiality obligation, independently developed without reference to or use of the disclosing Party’s information, or lawfully obtained from a third party without restriction.

Partner Program Material Confidentiality

Confidential Information includes in particular the Partner Program Materials and any content, materials, information and knowledge disclosed by Storyblok to Partner via its Partner Portal or otherwise as part of the Partner Program.

Confidentiality

Each Party shall use the other Party’s Confidential Information only to fulfill obligations under this Agreement and shall take reasonable steps to protect it, at least equivalent to those used for its own confidential data. Disclosure is permitted only to own or affiliated entities’ employees, agents, or contractors who need access and are bound by similar confidentiality obligations, or as required by law, with prior notice when legally allowed. Survival. The confidentiality obligations shall survive any termination or expiration of this Agreement.

8. Disclaimer of Warranty

No Warranties

The Storyblok Services, the Partner Portal and Storyblok Partner Program are provided “as-is” without warranties of any kind. Storyblok does not give any warranty or explicit or non-explicit promise for a certain performance of the Storyblok Service or the Partner Program, including its quality, reliability, security, non-infringement, compatibility, conditions or a certain profit in the Partner’s business of any kind. Storyblok further disclaims all representations and warranties, express or implied, that the Storyblok Services, the Partner Portal or the Partner Program will satisfy all of Partner’s requirements and or will be uninterrupted, error-free or free from harmful components.

9. Limitation of Liability

Exclusion of Indirect Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORYBLOK, ITS AFFILIATES, SUBSIDIARIES, DIRECTORS, OFFICERS OR SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSSES OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES. THE FOREGOING LIMITATION APPLIES TO THE MAXIMUM EXTENT PERMITTED BY LAW EVEN IF THE PARTIES KNEW OR SHOULD HAVE KNOWN ABOUT THE POSSIBILITY OF DAMAGES.

Limitation of Liability

EXCEPT IN CASES OF WILLFUL INTENT ON THE PART OF STORYBLOK, STORYBLOK AND ITS AFFILIATES’ ENTIRE LIABILITY TO PARTNER UNDER THIS AGREEMENT FOR ANY REASON WILL BE LIMITED TO THE REVENUE SHARE PAID TO PARTNER BY STORYBLOK DURING THE 12 MONTH PERIOD IMMEDIATELY PRECEDING THE FIRST EVENT GIVING RISE TO THE CLAIM FOR DAMAGES. MULTIPLE CLAIMS SHALL NOT INCREASE STORYBLOK OR ITS AFFILIATES’ LIABILITY. ANY CLAIMS FOR DAMAGES ARE SUBJECT TO A LIMITATION PERIOD OF ONE (1) YEAR FROM THE DATE OF KNOWLEDGE OF THE DAMAGE.

General Provisions

Online Resources

Further details, requirements and restrictions on the Partner Program can be found at: https://www.storyblok.com/partners/partner-resources

Amendments

Any changes to this Agreement need to be made in writing and signed by both Parties.

Notices

Any notice given under this Agreement to Storyblok must be in writing by email to the following address: legal@storyblok.com

No Waiver

The failure by any Party to enforce any provision of this Agreement will not constitute a waiver of future enforcement of that or any other provision.

Entire Agreement

This Agreement sets forth the entire agreement and supersedes any and all prior agreements, written or oral, of the Parties with respect to the subject matter hereof.

Assignments

Neither Party shall have no right to assign or otherwise transfer this Agreement to any third party without the other Party’s prior written consent.

Severability

Should any provision of the Agreement be legally ineffective, invalid and/or null and void or become so in the course of its term, this shall be without prejudice to the legal effectiveness and the validity of the other provisions. In such a case the invalid and legally ineffective provision shall be replaced by one which is legally effective and valid and in its economic corresponds to the provision replaced – insofar as possible and legally admissible.

Applicable Law & Jurisdiction

This Agreement with Partner, this Agreement shall be governed by and interpreted in accordance with the laws of the State of Delaware, USA, without regard to principles of conflicts of laws.The exclusive venue and jurisdiction for any and all claims resulting from or in relation to the Agreement shall be the state and federal courts of the State of Delaware, U.S.A., to whose personal jurisdiction each of the Parties hereby consents and submits.